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Video is not displaying

[1]

The video's featured on ParkviewMedia.org have been converted from Television format to Flash format. What this means is that you must have Adobe Flash installed on your computer to view the video's properly. Adobe's Flash Player is a cross-platform browser plug-in that delivers Web experiences, such as Parkview Media, to over 98% of Internet users. This plug-in comes standard on most computers, but to download the latest version of Adobe Flash, visit this link.

[2]

To play a video, you must click the desired Title within the playlist; which is located under the main video screen:

By clicking anywhere on this Title, your video should begin playing in the main video screen.

[3]

Parkview Media is not available for all browsers. Below is a list of compatible browsers and operating systems:

Firefox, Navigator, MSIE 6.0+, Opera, Safari, Avant

Safari 3.2.1, Firefox

Epiphany, SeaMonkey

[4]

There are a few things you can do to enhance your video experience. Poor sound/video quality, excessive buffering, and lack of a video signal are usually due to a computer resource issue. Try not to run other applications while playing videos. If you are accessing ParkviewMedia.org through a LAN (Local Area Network), you may experience excessive buffering or connectivity delays as a result of the number of users and/or PCs on your LAN.

If full screen video is not up to your satisfaction, please return to the reduced video screen by hitting the escape button (Esc) on your keyboard.

Video stops during play

[1]

The videos on ParkviewMedia.org are streaming content:

Streaming is a method of delivering media files over the Internet. Instead of a full file being downloaded to a hard drive before it can be opened or played, streaming allows you to pass a steady amount of information from a server to a browser.

Your internet connection determines whether you will have full playback or choppy playback. Because of the large file sizes, most videos here take a while to load. Most file sizes are 95Mb - 100Mb.

We recommend an internet connection of DSL or greater. If you are connected using a dial-up modem or ISDN, it will take a long time for the video to stream.

If you are connected using DSL, Cable, Satellite, T1, T3 or wireless, you have a connection speed that supports ParkviewMedia.org. There are a few things you can do to enhance your video experience. Poor sound/video quality, excessive buffering, and lack of a video signal are usually due to a computer resource issue. Try not to run other applications while playing videos. If you are accessing ParkviewMedia.org through a LAN (Local Area Network), you may experience excessive buffering or connectivity delays as a result of the number of users and/or PCs on your LAN.

I have no audio

[1]

The first, and most obvious solution is to ensure that your speakers are properly connected to your computer and turned on. If you are viewing using a laptop, make sure your volume is turned on.

The speaker volume should be turned up as well as the computer volume as shown in the image to the right.

Use these steps to adjust your computer volume:

[2]

The control bar on your ParkviewMedia Player has a separate volume control. It can be found on the far right of the control bar (located between the video and the playlist.) Volume can be adjusted by raising, lowering or muting.

I do not hear congregational singing

[1]

When congregational singing is recorded, we use two channels - or stereo. The left channel is specifically designated for the congregation and the right is designated for the leader. During the editing process, we lower the leader's singing and increase the congregation singing to give you a better a capella experience.

For this to work properly, you must have both left and right speakers attached to your computer with both left and right channels turned on.  To check this, open your Sound and Audio properties located in the Control Panel.